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The warranty covering Dahon folding
bikes is valid only within the country in which the bicycle was
purchased (read the warranty in detail in the following
paragraphs). For any warranty claim the owner must contact the store
where the purchase was made.
Dahon bike specs may vary even for the same
model. This is due to specific spec requests by each distributor and
depends on parts quality (e.g. tires, wheels etc) and number of
accessories outside those that are standard for each model (e.g.
post-pump, rack etc).
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Dahon warrants its bicycle frames, handleposts, and
rigid forks to be free from defects in materials and workmanship for a
period of five years. In addition, Dahon warrants all original parts on
the bicycle, excluding suspension forks and rear shocks, for a period of
one year from the date of purchase. Suspension forks and rear shocks shall
be covered by the warranty of their original manufacturers. This warranty
is limited to the repair or replacement of a defective frame, fork, or
defective part and is the sole remedy of the warranty. Claims under this
warranty must be accompanied by a photo of the defective part, a
description of the defect, the serial number of the bicycle, and a receipt
from the original purchaser. This warranty only covers bicycles and
components purchased through an authorized Dahon dealer and is only valid
within the country in which the bicycle was purchased. The warranty does
not cover normal wear and tear, improper assembly or follow-up
maintenance, installation of parts or accessories not originally intended
or compatible with the bicycle as sold, damage or failure due to accident,
misuse or neglect, or modification of the frame, fork or components. This
warranty applies only to the original owner and is not transferable. The
warranty on the frame, handlepost, and fork may be upgraded to a lifetime
warranty if the original owner fills out the online registration card (see
below).
The
warranty is activated when the bicycle is tuned and adjusted by a
professional mechanic before the owner’s first ride.
* All replacement parts will be supplied by ocean freight. |
